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4.3
254 reviews
Average rating of Mercedes-Benz based on key metrics:
3.9
3.9 Price
4.4
4.4 Reliability
4.1
4.1 Maintenance
4.5
4.5 Operation
4.4
4.4 Convenience

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Mercedes-Benz reviews

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Average score of Mercedes-Benz
4.3
(!) Important: the rating has been formed based on users' ratings and reviews and may reflect subjective experience of usage
3.9
Price
4.4
Reliability
4.1
Maintenance
4.5
Operation
4.4
Convenience
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3.8
Dump truck Mercedes-Benz Arocs
2014 Year
3.0 Price
5.0 Reliability
3.0 Maintenance
4.0 Operation
4.0 Convenience
I’ve driven the Arocs for a little over a year now, mainly for some heavy construction hauls. Suspension is stiff, no surprise there - but it does handle bad roads better than I expected. Cab layout works out fine once you’re used to the rocker switches everywhere. The mirrors could be a bit bigger, pretty sure I’m not the only one grumbling about that. Maintenance isn’t cheap - this is Mercedes, after all. But you get less downtime, so that helps. Comfort isn’t bad, seat does its job even on longer days.
4.2
Dump truck Mercedes-Benz Arocs
2016 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
5.0 Operation
5.0 Convenience
This truck's off-road capabilities are solid. The 8x8 drive setup means no terrain intimidates it. The turbo retarder clutch is pretty innovative-braking feels smoother than you'd expect. But honestly, for regular urban deliveries, I'd say it's overkill. Maintenance with all that tech might be a bit pricey too. The seats offer great comfort, though. I've had worse.
4.4
Box truck Mercedes-Benz Atego
2016 Year
4.0 Price
5.0 Reliability
4.0 Maintenance
5.0 Operation
4.0 Convenience
Used the Atego a lot on construction sites, mostly the shorter Day cab version. It handles those cramped yards well, especially with the full air brakes and hill hold, makes stop-start traffic less stressful. Not a ton of luxury, but tough - never had it let me down pushing through rough access roads or bouncing over curbs.

Power-wise, the bigger engine with the Telligent auto gearbox suits heavy loads, but I don't love the noise once it gets working hard. Usually keep windows down anyway, so what can you do. Feels sturdy, no big problems keeping it on the job, just service regularly and it holds up.
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3.8
Box truck Mercedes-Benz Atego 818
2018 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
4.0 Convenience
Drove the 818 last year for a delivery gig. I got the 3-seat setup which is a plus when we had an extra person. The ABS and stuff like ASR come standard, which is good because sometimes you have to slam the brakes. Cabin build feels solid but the material isn’t fancy. It’s plain but it works. Not the quietest inside but not too loud to bother me. Radio and all that basic tech is there, nothing high-end. Price-wise, it’s a Mercedes, so not the cheapest out there for trucks. But it doesn’t eat fuel too fast, and I didn’t have any breakdowns. Transmission shifts smooth, clutch isn’t too stiff.
4.6
City bus Mercedes-Benz Citaro
2013 Year
5.0 Price
4.0 Reliability
5.0 Maintenance
5.0 Operation
4.0 Convenience
Drove the new Citaro for my city route this week. The improved fuel efficiency is noticeable, which is a big plus given the current operational costs. However, I felt the driver's cabin, while ergonomic, could use slightly better seat cushioning for long shifts.

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